A Virtual Laboratory for Studying Long-Term Human-Computer Relationships
The objective of this five-year project, funded through an NSF CAREER grant, is to study how social interface agents can conduct very long-term interactions with users spanning months or years of daily use and the impacts these interactions can have on user education, behavior change and overall well-being. A secondary objective is the development of a networked software architecture and experimental methodology to support very long-term human-computer interaction studies, in which new experiments and agent capabilities can be dynamically integrated into a running system serving a persistent group of human subjects. To be effective in both maintaining long-term interaction and achieving positive task outcomes, the agents developed will need to be able to interact naturally with users, forming social-emotional relationships with them over time. The test domain for this work will be physical activity promotion among urban older adult users. This work is expected to lead to a better understanding of how people and computer agents can optimally live and work together over extended periods of time.
- Pfeifer, L. and Bickmore, T. (2011). Is the Media Equation a Flash in the Pan? The Durability and Longevity of Social Responses to Computers
ACM SIGCHI Conference on Human Factors in Computing Systems (CHI)
- Bickmore, T, Schulman, D, Yin, L (2010). Maintaining Engagement in Long-term Interventions with Relational Agents.
International Journal of Applied Artificial Intelligence special issue on Intelligent Virtual Agents 24(6): 648-666.
Bickmore, T. and Schulman, D. (2009) A Virtual Laboratory for Studying Long-term Relationships between Humans and Virtual Agents Proceedings of Autonomous Agents and Multi-Agent Systems (AAMAS), Budapest, Hungary. PDF
Bickmore, T., Schulman, D. and Yin, L. (2009) Engagement vs. Deceit: Virtual Humans with Human Autobiographies Proceedings of Intelligent Virtual Agents, Amsterdam. PDF
Pfeifer, L. and Bickmore, T. (2009) Should Agents Speak Like, um, Humans? The Use of Conversational Fillers by Virtual Agents Proceedings of Intelligent Virtual Agents, Amsterdam. PDF
Schulman, D. and Bickmore, T. (2009) Persuading Users through Counseling Dialogue with a Conversational Agent Proceedings of Persuasive Technology 2009, Claremont, CA. PDF